Get in Touch

We read every email

Orders, product questions, a hesitation about which oil to start with — write to us. We answer within 1–2 business days.

Orders & Product Questions

[email protected]

Placing an order, asking which product suits your skin, checking an ingredient, or following up on a shipment — this is the inbox.

Email hello@

Support & Everything Else

[email protected]

Operational matters, privacy requests, partnerships, press, or anything that doesn't fit the first inbox.

Email support@

A note on how we work: Femme Evoke is an online-only brand — we don't offer phone support or a walk-in location. All correspondence is handled discreetly: your emails, order details and address stay between you and us.
FAQ

Before you write

How do I place an order?

Email [email protected] with the product name, size and quantity you would like, plus your shipping address. We reply with payment and shipping details, and your order ships once payment is confirmed.

How fast do you reply?

We answer every email within 1–2 business days, Monday to Friday. Messages sent over the weekend are answered at the start of the following week.

Do you have a physical store?

No — Femme Evoke is an online-only brand. Our products are made in small batches in Bali and shipped to customers across Canada and the US.

Shipping times, discreet packaging and returns →